We thank you and appreciate your purchase with us. We are committed to providing a superlative learning experience to our students using the most innovative techniques. However, at any point, if you find that your learning experience is not what you expected, please email us at firstname.lastname@example.org
We will undertake to process the refund in accordance with the preliminary investigation into the reasons for the refund. On the receipt of a refund request, we will undertake to duly understand the concerns of the users and also the parents and legal guardians and try our level best to mediate before we issue a refund for the payment made on a pro-rata basis.
Please read this policy, conditions, and process carefully as they will give you important information and guidelines about your rights and obligations as our user, concerning any purchase you make through us. The policy concerning the processing of the refund, shall be following the clauses as set forth:
- At Spardha, we have a 100% refund policy for unused credits/classes. Refund requests are acted upon immediately.
- All refunds shall be calculated on a pro-rata basis based on the total number of classes completed from the date of payment until the date of the refund request as against the total number of classes purchased.
- The refund policy is applicable only for the paid class credits. It is not applicable on any class credits earned via referrals or any class credits gifted by Spardha.
- All refunds shall be processed back to the source of the payment and upon a discrepancy on the same, we shall undertake to process the payment through PayPal or bank transfer which shall be convenient to the user.
- We will act on your request immediately and the refund will be issued within 3 business days in India and 7-10 business days for International customers.
GET IN TOUCH
For any queries regarding our services.
Kindly send an e-mail to email@example.com
For any queries or question regarding our services.
Kindly call us at
North America: +1-8447160035
For any issue / escalation regarding our services.
Kindly send an e-mail to firstname.lastname@example.org
INDIA: office no. 502, Deron hills, SNo 5/1/1, Kalmadi Bangalow, Pune - 411045
GLOBAL: 108 West 13th Street, Wilmington, Delaware, USA - 19801